Android device battery drain possible reasons issues

Following are few possible other reasons that may drain user battery :

• Even other apps also drain the battery , is users shared any details that justifies app causing the issue.?
• Devices Brightness, Screen timeout , device old battery , carrier/network usage , even device chipset/motherboards problem also causing battery drain.
• Old version of device OS ,there are many battery improvements happened in Android 8/9.
• low-signal areas : Android  use more power when trying to connect in low-signal areas .
• GPS , location tracking , weather updates used by all other apps.

Solutions to Resolve :

• If we get user device details , which causing this issue. We can investigate more.
• If possible using device logs also we can investigate this issue.

procedure for complete Android device logs dumpstate manually without using any app

Following is the detailed procedure to capture complete device logs .

1. Be sure Developer Options enabled in Settings.

To Enable Developer options in Device :

1.Need to tap BuildNumber , which may exists in different paths in different model devices

   If using stock Android, go to Settings > About phone > Build number.

  On Samsung Galaxy device, go to Settings > About device > Build number.

  On HTC device, go to Settings > About > Software information > More > Build number.

  On LG/OnePlus device, go to Settings > About phone > Software info > Build number.

2.Tap Build number seven times. After the first few taps, you should see the steps counting down until you unlock the developer options. Once activated, you will see a message that reads, “You are now a developer!”

3.Go back to Settings, where you’ll find a Developer options entry in menu.

2. In Developer options, tap Take bug report.
   

3. Select the Full report and tap Report.

4. After a moment you get a notification that the bug report is ready .

5. To share the bug report through any app , tap the notification.